Delivery apps for restaurants in Saudi Arabia and the UAE: registration, listings and ads, platform by platform

Sources checked on 30 September 2026. Platform rules change; confirm in your partner portal.

This guide is for marketing and operations managers at restaurant, cafe and cloud-kitchen groups adding a delivery app, a brand or a branch. It covers eight apps: HungerStation, Jahez and The Chefz for Saudi Arabia; Talabat, Careem, Deliveroo and noon Food for the UAE; and Keeta, which lists both. Every platform fact comes from the platform’s own public pages, or from the public integration pages of Foodics, a restaurant POS system, all linked in this guide. Where a page is silent on documents, fees or ad prices, the guide says so. For the way Digital Space Co works with multi-branch brands, see how we work with restaurant groups.

Which delivery apps operate in Saudi Arabia and the UAE?

Coverage is set by country, then by city, and the sign-up forms ask where you are: HungerStation’s FAQ says you can check availability while registering, and Talabat’s says the easiest check is to begin the sign-up.

Where each app operates, by the countries its own site lists (checked 30 September 2026):

Talabat’s list comes from its corporate timeline; it runs separate partner pages for other countries. Careem’s food page is for the UAE, so operators elsewhere should confirm that food delivery covers their city.

How do I register my restaurant on HungerStation, Talabat and the other apps?

Register on each app through its own partner page; the platform sets the documents, terms and fees. Each entry below covers the public sign-up route; log-in pages for existing partners are not linked.

HungerStation

HungerStation’s partner sign-up page asks for the store name as it appears on your logo, in English and Arabic; contact names in both languages; a company email; the business type; the number of branches; whether you have “a commercial registration or a Free Lance Certificate”; a Saudi mobile number that receives a one-time code; a store landline number, which the form requires; a preferred time to receive the order device; and the restaurant’s address.

Its FAQ says you then complete the online registration and submit the legal documents: a valid commercial registration, a Saudi national ID, the menu, the logo, product photos and branch coordinates, plus a tax certificate, an authorised delegation to deal with HungerStation and a bank IBAN certificate if available. Partners get an order device with a busy mode, a dedicated account manager and a Seller Portal with training materials and listing tools.

Jahez

The “Join Us” section of Jahez’s English homepage says partner sign-up is for Saudi Arabia and links to the registration form. The form asks for your name, country (Saudi Arabia or Bahrain), category (Restaurant and Coffee are among the options), a mobile number, a company email, the number of branches and a map link to the company location or main branch, and you confirm that the store is not inside a closed area such as a hospital, a residential compound, a military area or an embassy. The page stops at “Start Now” and lists no documents, terms or fees, so ask for the document list when you start.

The Chefz

The Chefz’s restaurant application is a public three-step form. Step one asks for the store name in English and Arabic, the store type (options include Restaurant and Coffee Shop), the number of branches, at least one social media link, a Google Maps link and the region and city. Step two asks for the official company name in English, an email, the bank name and IBAN, and phone numbers for the manager, operations and marketing. Step three takes uploads: national ID, commercial record, VAT certificate, IBAN document and national address, plus a freelancing certificate field.

Keeta

Keeta’s merchant pages, reached from “Onboard my store” on Keeta’s global site, are split by region. The Saudi page offers Single Store or Chain Store (the chain option adds a store quantity field) and asks for the district, city and address, the store name and its English version, the main business category, and a contact name, email and phone number. The UAE page opens with an email field and a Continue button; the rest of the form sits behind that step. Neither page lists documents, commission or ad terms.

Talabat

Talabat’s UAE partner page, which its corporate site links for new restaurant partners, asks for the business name, your name, the business type (restaurant or shop), branches, your role, whether you have a trade licence, an email, a UAE mobile number that receives a one-time code and a store landline. The “Number of branches” field accepts one to five; its tooltip reads “Total number of locations of your restaurant”, and the page says nothing about larger groups, so ask Talabat how it registers them.

The FAQ lists the documents: a trade licence or business registration and an Emirates ID, plus a tax certificate, power of attorney and trademark certificate where applicable. It sets the delivery radius within a 15-minute drive of the business, and says orders arrive on a Talabat tablet, partners can pause orders or mark the store as busy, and a Vendor Portal holds training materials and listing tools.

Careem

Careem’s restaurant partner sign-up asks for the merchant name, country (the UAE, Saudi Arabia or Jordan), city, a contact person, number and email, and the number of outlets. Its food partner FAQ, which gives UAE support contacts, says dashboard log-in details arrive by email after training and go-live, with one account for the owner and one for operational staff. The dashboard handles tickets, opening hours, menu and image changes, and finances.

Deliveroo

The “Partner with us” section on deliveroo.ae links to Deliveroo’s UAE merchant site and its partner sign-up form. The merchant FAQ describes self-sign-up in Partner Hub: you add your menu, set opening hours, add bank details, choose a photography package and accept the agreement, and Deliveroo then finishes the menu and sends a tablet. Parts of that FAQ are written for the UK (its food-hygiene section cites UK ratings), so confirm UAE document requirements during sign-up. Deliveroo also offers Marketplace+, for restaurants that deliver with their own staff.

noon Food

noon Food’s partner page asks for the restaurant name, the city (Abu Dhabi, Dubai, Sharjah or the rest of the UAE), the number of outlets, and your name, phone and email. Its document checklist lists a valid UAE trade licence, a VAT (TRN) certificate, the owner’s Emirates ID or passport and a bank document (IBAN or cancelled cheque); the FAQ accepts a non-VAT declaration on company letterhead in place of the VAT certificate and asks for bank details on signed and stamped letterhead. Documents can follow later, and the FAQ says accounts are activated within 48 hours of the full set arriving. The page advertises a commission comparison; the rate that binds you is the one in your agreement.

POS and delivery-app integrations

Without an integration, orders arrive on the app’s own device, which HungerStation, Talabat and Deliveroo supply. A POS integration sends app orders straight to the cashier and kitchen and can keep menus in sync, which matters once several branches and apps are live. Careem’s FAQ notes that POS-integrated orders are accepted automatically.

Foodics publishes its integrations in a public marketplace and help centre, either as direct apps or through connectors (third-party apps that link several delivery apps to the POS). The matrix shows which of the eight apps each route lists, as listed on 30 September 2026. “Not listed” means we did not find the app on that route’s Foodics pages on that date, not that a connection is impossible.

Foodics’ articles also show what an integration needs:

• An existing account. You need an account with the app, or the connector, before enabling the integration, and most articles say the Foodics account owner must install it.
• Clean branch data. Several articles ask for correct opening hours and map coordinates for every branch.
• A menu built for sync. The Jahez, Careem, noon Food and Deliveroo articles say combos are not synced, and the Deliverect, Deliveroo, FeedUs, noon Food and The Chefz articles require tax-inclusive prices.
• Branch mapping. Each Foodics branch is linked to its listing on the app: through an integration branch ID in the Jahez portal, or by contacting Careem after authorisation.
• Sync timing. Jahez syncs the menu daily at 3 AM; Careem runs the initial sync, after which updates flow automatically; changes made in Foodics reach Deliverect by manual sync.

On another POS, ask the vendor which apps it connects directly and which need a connector, then check the connector’s current list for your country.

Listing, menu and photo optimisation

Nothing here predicts a result; these are elements the platforms ask for or describe.

Name and logo. HungerStation asks for the store name exactly as it appears on your logo, in English and Arabic; The Chefz asks for both versions, and Keeta for the name plus an English version. Use one brand name on every app and on Google Maps: Google’s guidelines expect every location of a chain within a country to share a name.

Menu structure. Group items the way customers order, name the main ingredients and portion in each description, and give items Arabic and English names if your customers read both. Careem’s FAQ recommends modifiers and upsells: sides, starters, drinks, “make it a combo” options and extra ingredients. If you connect a POS, check whether combos sync before building the delivery menu around them.

Photos. Use your own photographs of the food you sell. Deliveroo’s help centre rejects AI-generated images, and stock or search-engine images you lack the rights to, and it crops item photos to a square, so leave space around the dish. Specifications differ, so shoot at high resolution and crop for each app.

Published image specifications by app (checked 30 September 2026):

The other partner pages we checked publish no image specification.

Prices. Careem’s FAQ says prices found higher than your own menu or other delivery platforms can lead to removal from Careem, so read each app’s rules before pricing delivery above your menu.

Availability and hours. Mark sold-out items unavailable rather than cancelling orders: noon Food’s FAQ asks partners to mark items out of stock to avoid cancellations, and to phone if they must cancel an accepted order. Plan changes early. Careem’s FAQ gives 24 hours for opening-hours changes and seven working days for menu changes, which matters before Ramadan, when iftar and suhoor dayparts reshape both.

Keep Google in step. Keep names, hours and menus consistent with each branch’s Google Business Profile; our Google Business Profile optimisation checklist covers the profile itself. Two of Google’s rules matter here. Restaurants should show dine-in hours, falling back to takeaway hours, then drive-through hours and, as a last resort, delivery hours. And a profile’s menu link cannot point directly at a third-party ordering or delivery service, so link the menu page on your own website.

Ratings and reviews on the apps

App ratings and Google reviews are separate systems. On the apps, much of what drives a rating sits in the kitchen: correct items, preparation time and packaging.

Deliveroo’s help centre explains its system in detail. Customers rate orders from one to five stars; the restaurant list shows an average of the last 400 ratings once 10 rated orders exist; and better-rated restaurants appear higher. Its tips: prepare food within the stated prep time, check every item and use packaging that keeps heat in and lets moisture out. Reviews about the rider or other things outside the restaurant’s control are removed. Partners can reply to reviews in Partner Hub within 30 days; replies reach the customer by email rather than publicly, are moderated, may be removed if they steer the customer to order elsewhere, and should use the customer’s language where possible.

The other apps say less in public, but their partner pages point at the same habits:

• Accept orders quickly. Careem’s FAQ says delays in accepting orders can lead to bad ratings and fewer orders.
• Use busy mode rather than running late. HungerStation and Talabat both let partners pause orders or mark the store as busy.
• Keep availability accurate. noon Food’s FAQ says marking items out of stock avoids cancellations.

In our view, a group needs a weekly review of ratings by branch and a named owner per branch for repeat complaints. Google reviews need their own routine: see how to get more Google reviews.

In-app ads

Most of the apps mention marketing tools on their partner pages, but none of the pages we checked publishes ad prices or minimum budgets, so this guide marks them “not published” and repeats no third-party figures. Prices, minimums and who funds a discount are set in your partner agreement or portal.

What each app’s public pages say about ads and promotions (checked 30 September 2026):

Before you spend, ask the account manager which formats exist, how budgets and bids work and whether a minimum applies, who funds each discount, whether campaigns can run per branch, how results are reported and how promotions interact with your commission.

Cloud kitchens on the apps

The sign-up forms we could see ask for a store name, a brand or logo and a location; none asks about a dining room. Three things still need planning.

Location rules. Check the kitchen’s address against each app before you sign a lease. Jahez’s form asks you to confirm the store is not inside a closed area such as a hospital or a residential compound, and Talabat’s UAE FAQ sets the delivery radius within a 15-minute drive, so drive time defines the kitchen’s catchment.

Platform kitchen programmes. Talabat’s UAE partner page links a separate form for restaurants that want to join Talabat’s Cloud Kitchens. Deliveroo’s UAE site describes Editions, delivery kitchens for brands expanding into new areas; its FAQ says you must already be a Deliveroo partner to join, and terms are agreed with the Editions team.

One brand per listing. Give each virtual brand its own name and logo as it will appear in the app. Foodizone and wi-Q Connect, both on Foodics’ marketplace, describe support for several brands from one kitchen. On Google, virtual food brands are allowed with conditions: a brand that delivers without offering pick-up needs distinct branded packaging and a distinct website, must hide its address and set service areas, and several brands at one address face extra verification. Brands that offer pick-up need permanent separate signage.

Running several branches on the apps

At sign-up, HungerStation and The Chefz ask for the number of branches and Careem and noon Food for the number of outlets; Jahez asks for the number of branches plus a map link to the main branch; Keeta’s Saudi form has a Chain Store option; and Talabat’s UAE form accepts one to five branches. Keep one sheet with each branch’s legal entity, commercial registration or trade licence, address, map pin, phone, opening hours and signatory; the platforms ask for these in different combinations.

At integration, each branch in your POS is mapped to its listing on each app, and a connector can push one master menu to every app with availability set per branch; Foodizone, wi-Q Connect and FeedUs all describe per-outlet or per-platform controls.

In daily operations, small errors multiply: one branch left on its Ramadan timetable, a sold-out item still live on one app, a new branch on two apps and missing from a third. A short routine prevents most of them:

1. Keep a register of every merchant account: app, branch, owner email, who has access and the account manager. The accounts belong to your company, not to an agency.
2. Change hours in one place, then check each app, the POS and Google Maps, and make seasonal changes days ahead.
3. Review ratings, cancellations and late orders by branch every week.
4. Reconcile payouts by branch and app, because cycles differ: HungerStation and Talabat make their initial payment 45 days after activation and then pay every two weeks, while Careem pays weekly on Thursdays.
5. When a branch opens, list it on the apps and on Google together; when one closes, close it everywhere.

If you want help keeping each staffed branch’s Google listing accurate alongside the apps, see our local SEO support for branch listings. For a printable version of these checks, download the delivery-app onboarding checklist (open PDF).

Frequently asked questions

How do I register my restaurant on HungerStation?

Use HungerStation’s partner page, partner.hungerstation.com. The form asks for your store name as on the logo in English and Arabic, contact details, business type, number of branches, whether you have a commercial registration or a Free Lance Certificate, a Saudi mobile number and the address, and it requires a store landline number. Then complete the online registration with the documents its FAQ lists: commercial registration, Saudi national ID, menu, logo, product photos and branch coordinates, plus a tax certificate, delegation letter and IBAN certificate if available.

How do I add my restaurant to Talabat?

In the UAE, use Talabat’s partner page, ae.partner.talabat.com. The form asks for your business name and type, branches, your role, trade licence status, email, a UAE mobile number and a store landline. Documents are a trade licence or business registration and an Emirates ID, plus a tax certificate, power of attorney or trademark certificate where applicable. The form’s branch field accepts one to five; ask Talabat about larger groups.

How much does Talabat charge restaurants?

Talabat does not publish a commission rate on its UAE partner page. Its FAQ explains why it charges a commission, to pay delivery partners and cover costs such as payment processing, customer service and marketing, but gives no percentage. The commission and any charges for ads or promotions are set in your partner agreement, so get the rate, payout cycle and cancellation rules in writing before you sign.

How can a restaurant increase sales on Talabat and the other delivery apps?

On Talabat, use the levers its UAE partner page describes: a dedicated account manager who helps grow orders, a restaurant portal for tracking sales and investing in marketing, data insights, and a Vendor Portal with training materials and listing tools. The pages we checked publish no ad prices, so ask the account manager what each option costs. On every app, keep one brand name, bilingual item names and your own photos, mark sold out items unavailable, and judge promotions by orders per branch.

What does Jahez ask for when a restaurant registers?

Jahez’s registration form, linked from the Join Us section of jahez.net, asks for your name, country (Saudi Arabia or Bahrain), category, mobile number, company email, number of branches and a map link to your main branch, and asks you to confirm the store is not inside a closed area such as a hospital, a residential compound, a military area or an embassy. The public page lists no documents or fees, so ask for the document list once you start.

Can a cloud kitchen register on the delivery apps?

The public sign up forms ask for a store name, a brand and a location rather than a dining room. Talabat’s UAE partner page also links a form to join Talabat’s Cloud Kitchens, and Deliveroo’s Editions offers delivery kitchens to existing Deliveroo partners. Check each app’s location rules before signing a lease. On Google, a brand that offers no pick up must hide its address, set service areas and use distinct packaging and a distinct website.

Where to go next

• Give each branch’s Google profile a menu page on your own website to link, with websites with the build included in the monthly plan.
• See pricing for restaurant groups for what each package costs and the branch counts it typically fits. POS, online-ordering platforms and delivery-app merchant accounts: we integrate through the platform’s supported tools and optimise your listings; we do not operate them.
• Tell customers about new branches, menus and delivery offers on your own channels with social media marketing for restaurant and cafe groups.
• Read how an engagement runs: remotely from Lahore, with a plan you approve before work starts and a report every month.